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Legal

Updated Monday, November 11th 2024

Refund Policy

At **Beranker**, we prioritize transparency in our refund process, ensuring that all requests are handled fairly. If a student wishes to withdraw from a course, a refund request must be submitted by the Parent or Guardian, specifying the reason for withdrawal. This request can be made in person at a branch/center or via email. The date of submission (in-person or email) will determine the refund calculation. Please note that refunds will only be processed to a 'Savings Account.'

Non-Refundable Fees

Refund Schedule

Refunds are based on the date of batch commencement or registration, whichever is later. The refund amount will be determined according to the following schedule:

Period Since Start Refund Amount
Before Batch Commencement 100% Refund
1st Week 75% Refund
2nd Week 50% Refund
3rd Week 25% Refund
4th Week or Later No Refund

Note: Week 1 is counted from the registration date or batch start date, whichever is later.

Refund Calculation Considerations

Refunds will be calculated based on:

Refunds will not be based on:

Example of Refund Calculation

Payment Method for Refunds

All refunds will be made via Cheque or Online Transfer to the account of the student/parent/guardian within a reasonable time from receiving the withdrawal request. Please ensure all account details are accurate. Beranker is not responsible for incorrect account details.

Disclaimer

Beranker, its branches, employees, officers, and directors shall not be liable after the designated refund period.